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Complaint:
a.
A regional press ad, for Save Our Scenery Association (SOS), was
headlined "COMING SOON TO A SHORE NEAR YOU!" and featured a photograph
of wind turbines clustered along a coastline. The ad claimed "URGENT
ACT NOW to SAVE YOUR BAY from Npower Renewable's plan to site the 8th
largest wind farm in the world off our coast. There will be a forest of
turbines stretching the width of our coast ...".
b. A leaflet, for SOS, claimed " ... Npower renewables ... wants to
build a massive offshore wind factory off Llandudno, Rhos-on Sea and
Colwyn Bay. These are the Gwynt-Y-Mor and Rhyl Flats wind factories for
260 wind turbines. Turbines will be up to 540 feet tall ... These
monster turbines will only be about 6 miles off the coast of Llandudno
Promenade ... These 2 sites will be nothing like the one off Prestatyn.
They will be much, much bigger ...". A section of the leaflet, headed
"What's wrong with the wind turbines?", claimed " ... The potential
savings on fossil fuel or reducing CO2 emissions are minimal ... They
have many damaging side-effects ... The developers have been asked to
build the wind factory further out to sea. Their answer is that it is
too costly, in other words, not profitable enough, despite the enormous
subsidy from the tax payer ...".
Sustainable Energy Alliance challenged:
1. whether the photograph of the wind farm in the regional press ad
was misleading, because it suggested that the proposed turbines would
be bigger and closer to the shore than was the case;
2. whether the leaflet misleadingly implied turbines up to 540 feet
tall would be only six miles off the coast of Llandudno Promenade,
because they believed the turbines as near as six miles from the coast
would be only 499 or 440 feet high;
3. whether the claim "These 2 sites will be nothing like the one
off Prestatyn. They will be much, much bigger" was misleading, because
only one of the two sites would be bigger than the one off Prestatyn;
4. whether the claim "The potential savings on fossil fuel or reducing CO2 emissions are minimal" could be substantiated;
5. whether the claim "They have many damaging side-effects" could be substantiated and
6. the claim "The developers have been asked to build the wind
factory further out to sea. Their answer is that it is too costly, in
other words, not profitable enough, despite the enormous subsidy from
the tax payer", because the proposed location was decided on the basis
of constraints, not costs, and because they believed the proposed wind
farms would be funded without an enormous subsidy from the tax payer.
Codes Section: 3.1, 7.1 (Ed 11)
Adjudication:
1. Upheld
SOS asserted that their image of the proposed wind farm site was an
accurate representation. They sent a report, called "Photography and
turbine depiction issues", which they believed supported the accuracy
of their representation. The report stated that what a photograph
showed was significantly different from what the naked eye saw. SOS
asserted that, because of that, to use a focal length of between 70 mm
and 80 mm instead of the standard 50 mm for a full frame 35 mm camera
was more representative of the view a person would see; they chose to
use a 75 mm lens. They said they were able to scale their
representation to a meteorological mast positioned on the proposed site
and to the height of the proposed turbines.
The ASA took expert advice. The expert told us that, in his
opinion, the basis of the photograph was accurate; however, the wind
turbines had been crudely added in an effort to represent what they
could look like and appeared too close to the shore. The expert said,
in the right lighting conditions, the turbines could stand out in
similar fashion to that depicted in the photograph; however he believed
they would appear less densely spread across the horizon. He said the
photograph was in panoramic format, which did not recreate the field of
view given by the human eye. The expert considered that the photograph
fell short of what the wind farm would look like to a viewer from the
location shown.
We noted the views of both our expert and the SOS. We considered
that, although readers would realise that the wind farm had not yet
been built, they were likely to expect that the photograph was an
accurate representation of how the wind farm would look once
constructed. We considered that, because the turbines appeared too
densely spread and too close to the shore, the photograph exaggerated
the likely effect of the proposed wind farm on the horizon and was not
an accurate representation of what the wind farm would look like when
built. We concluded that the ad was therefore misleading and told SOS
not to use the photograph again and to ensure any photographs they used
in future were an accurate representation of what they intended to
depict.
On this point, the ad breached CAP Code clause 7.1 (Truthfulness).
2., 3., 4., 5., & 6. Upheld
SOS maintained that the leaflet was not advertising. They said they
had evidence to substantiate all of the claims made but did not send us
any of that evidence.
We considered that the leaflet was subject to the Code and that,
because we had not seen specific evidence to substantiate the claims,
they were misleading. We told SOS not to use the claims again and
reminded them that they should hold evidence to substantiate all claims
before publishing and that that evidence should be sent to us on
request.
On points 2, 3, 4, 5 and 6, the leaflet breached CAP Code clauses 3.1 (Substantiation) and 7.1 (Truthfulness).
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